Customer Service
Course MethodologyThis interactive workshop combines engaging presentations, practical exercises, role-playing scenarios, and group discussions. Participants will gain hands-on experience applying learned concepts to real-world situations, fostering a deeper understanding of effective customer servi..
$3,500.00
Course MethodologyThis interactive workshop combines engaging presentations, practical exercises, role-playing scenarios, and group discussions. Participants will gain hands-on experience applying learned concepts to real-world situations, fostering a deeper understanding of effective customer servi..
$3,500.00
Course MethodologyThe course methodology combines a blend of theoretical and practical learning tools tailored to meet participants' day-to-day work needs and challenges. It is designed to be highly interactive, experiential, insightful, and challenging, incorporating various learning techniques suc..
$3,500.00
Course MethodologyThis course uses several methodologies, including brief presentations by the consultant, case studies, self-awareness tools, exercises to practice some of the methods learned during the course, video clips, and role plays.Course ObjectivesBy the end of the course, participants will..
$3,500.00
Course MethodologyThis course uses interactive techniques like brief presentations by the consultant and questions, both written and oral, case studies, role-plays, exercises, and more.Course ObjectivesBy the end of the course, participants will be able to:Define customer service and break it down t..
$3,500.00
Course MethodologyThe course employs a wide array of self-assessments, templates, group exercises, workshops, and relevant videos to help participants acquire and apply the right competencies necessary to design and implement a full customer experience program.Course ObjectivesBy the end of the cour..
$3,500.00
Course MethodologyIn addition to short presentations by the consultant and the resulting written or oral questions that are debated by the group, this course relies on case studies, exercises and the design of procedures and forms by work teams as well as role plays.Course ObjectivesBy the end ..
$3,500.00
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